Terms & Conditions

TERMS AND CONDITIONS

We have provided two versions of our Terms and Conditions. Both contain the same content, however the first version is a condensed view and the second version provides a comprehensive view.

Condensed T’s & C’s

- All prices displayed are quoted in pounds Sterling
- UK Delivery = 2 - 3 working days (unless Next Day has been requested)
- Europe & North America = 5 - 7 working days
- Rest of the World = 7 - 14 working days

- All product images have been produced in a professional environment. Colours may vary slightly under professional lighting

- Returns / exchange / refund policy applies if:
a) You contact us quoting your order number and request a Returns Authorisation Number (RAN) within 14 days of delivery.
b) Goods returned are unused and in original condition & packaging within 14 days of delivery.
- ModWear Ltd has the right to refuse a refund for damaged goods or packaging
- The cost of returning the goods to us will be born by you.

- The Website makes use of secure credit card payment gateways: Stripe & PayPal. We do not have access to your credit cards details.

Comprehensive Terms and Conditions

All sales made through this website (the "website") by ModWear Ltd | Company Number: 9770451 are subject to the following Terms and Conditions

APPLICABLE LAW
Our site is operated and controlled in England. The relationship between us and all matters connected with the site and any order are governed by English Law. You submit to the exclusive jurisdiction of the English courts in relation to all matters connected with our relationship the site and any order or contract between us.

Contract
The present Terms and Conditions are incorporated in all contracts of sale between you and ModWear Ltd. We are not registered for VAT.

Price
All prices and delivery costs displayed on the Website are quoted in pounds Sterling. We make every effort to ensure that the prices shown on our Website are accurate. All prices stated do not include delivery charges that shall be charged at the rates applicable at the time of placing your order. The delivery charges are explained on our Delivery page.

Delivery
UK Delivery of the goods will be made within 2 - 3 working days following the order placed on our website unless Next Day has been requested. Deliveries to Europe and North America 5 - 7 working days, deliveries to Rest of the World 7 - 14 working days.

Payment
Payment may be made in Pounds Sterling, Euros and US Dollars by MasterCard, Visa, Visa Delta, Switch, Solo or JCB. The holder of the credit or debit card which is used for the payment of goods purchased is fully liable for all sums charged. Completing the payment information and submitting the order implies authority to debit the relevant card. ModWear Ltd will take all reasonable care to keep your order and payment details secure. Payment for the order using a credit or debit card is done using a secure (encrypted) link to the leading Internet credit card payment agency Stripe and PayPal.

Title and Risk
Property and title in and to the goods ordered by you shall remain with ModWear Ltd until full payment in cleared funds for the price of the goods and all ancillary costs has been received and the goods have been dispatched to you. The goods shall be at your risk as from the time when they have left our premises.

Availability
All goods featured on our Website are subject to availability and ModWear Ltd reserves the right to withdraw certain goods at any time without notice. If we are unable to fulfil an order (in whole or in part) we will advise you of this by e-mail or phone; you will then be given the opportunity to cancel your order. If we are unable to contact you, we reserve the right to dispatch the available part of your order and to deliver the balance of said order at a later date (with no further delivery charges). ModWear Ltd reserves the right to discontinue supplies of goods featured on our Website at any time and excludes all liability in respect of any claim whatsoever arising there from Images. All images presented on our site have been produced in a professional environment. Colours may vary slightly under professional lighting. Descriptions have been provided to best describe the colour of each garment. If you have any questions regarding any item, please do make contact via our CONTACT US page

Formation of Contract
An order submitted by you via our Website is deemed to be an offer to purchase goods from ModWear Ltd as seen on the Website. No contract shall be formed between ModWear Ltd and you unless and until we dispatch the goods to you. We may, at any time prior to dispatch of the goods, decline to accept your order for any reason. Once you have placed your order, we will send you an e-mail confirming receipt of your order. This e-mail is only intended to confirm receipt of your order and is not intended to constitute acceptance of your order by ModWear Ltd.

Cancellation
We operate a 'No Quibble' policy for cancellation. You may cancel your order for any reason before your order is fulfilled. When your order is fulfilled you will receive an e-mail.

Claims
Claims for damaged or faulty goods should be made within 48 hours of receipt.

Returns & Exchanges
If by misadventure you should not be fully satisfied with our products, you have the right to return the item(s) for a refund or exchange by giving written notice to us (by e-mail or post) within 14 days from receipt of the goods. In the case of a refund we will make a full refund to the value of the goods within 14 days from the goods being returned and checked. In the case of a return we will post a replacement item (if in stock) as soon as the original product is returned and checked.

Please contact ModWear Ltd for a returns form quoting your order number and requesting a Returns Authorisation Number (RAN). Once you receive the form, please be sure to fill in all of the details and enclose it with your package. If you don't have your invoice, please write the order number on a separate sheet of paper and include it with the package so that we can trace your order history. Please address your returns to: ModWear Ltd, 12 The Linx, 10 Naples Street, Manchester, M4 4AR, United Kingdom.

**Shipping charges are non-refundable and the cost of returning the goods to us will be born by you. 

ModWear Ltd has the right to refuse a refund or exchange of damaged goods or packaging.

Force Majeure
ModWear Ltd shall not be liable for any delay or default in the execution of its obligations in the case of any event outside its control including but not limited to natural disasters, bad or inclement weather, fires, explosions, floods, failure or delay of third party suppliers, computer or software errors, national or local strikes or stoppages, accidents, riots or civil uprisings.

Complaints and Customer Service
If you are not satisfied with any goods received, or wish to return goods for any reason, or have any complaints regarding the purchase of goods from this Website or have any queries regarding the use of this website, please contact ModWear Ltd via our CONTACT US page or contact our customer services helpline on 0843 2896289 during office hours 9am - 5pm GMT.

Payment Security
The Website makes use of secure credit card payment gateways: Stripe & PayPal. We do not have access to your credit cards details.

How to contact us:
ModWear Ltd, 12 The Linx, 10 Naples Street, Manchester, M4 4AR, United Kingdom
0843 2896289 or use our CONTACT US page https://www.modwear.co.uk/pages/contact-us

General
Headings in these terms and conditions are for convenience only and have no legal meaning or effect. If any of these terms and conditions is found to be invalid by any court of competent jurisdiction the invalidity of that term or condition will not affect the validity of the remaining.
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